Terms of service
Terms of Service
OVERVIEW
This website is operated by JointsPro (owner of jointspro.com). Throughout the site, the terms "we", "us" and "our" refer to JointsPro. JointsPro offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms, policies, or notices referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services.
Any new features or tools added to the store are also subject to these Terms. The most current version of the Terms of Service is available on this page. We reserve the right to modify any part of these Terms by posting changes to our website. It is your responsibility to check periodically. Continued use of the site following changes means acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the platform allowing us to sell products and Services to you.
SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us your consent to allow your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction (including copyright laws). Transmitting viruses, worms, or destructive code is prohibited. Breach of any of these Terms results in immediate termination of your access.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason. You understand your content (excluding credit card info) may be transferred unencrypted across networks or adapted to technical requirements. Credit card data is always encrypted. You agree not to reproduce or exploit any part of the Service without written permission. Headings in this agreement are for convenience and do not affect meaning.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Material is provided for general reference and should not be solely relied upon without consulting more accurate sources. You acknowledge it's your responsibility to monitor any changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices are subject to change without notice. We reserve the right to modify or discontinue the Service or any part thereof at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance.
SECTION 5 – PRODUCTS OR SERVICES
Some products or Services (like digital plans, challenges, ebooks, and courses) are available exclusively online and may be limited in quantity. These are non-refundable once delivered, as outlined in our Refund Policy. We strive to display accurate product visuals but cannot guarantee color accuracy across screens. We reserve the right to limit sales, change pricing or descriptions, discontinue products, or restrict purchases.
We do not guarantee that the quality of any product or Service will meet your expectations.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We may refuse or cancel any order. We may also limit quantities per account or household. If changes or cancellations occur, we may notify you using the contact details provided. You agree to provide complete and current account details for all purchases, and to promptly update them as needed.
See our Refund Policy for further information.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools without monitoring or input. Your use of such tools is at your own risk. Future features and tools will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content, products, or Services may include third-party materials or links. We are not responsible for their content, accuracy, or policies. Review third-party terms before engaging in transactions.
SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS
Any feedback, ideas, or materials submitted to us (whether solicited or not) may be used by us without restriction. We are not obligated to keep such content confidential or respond to it. We may edit or remove user content that violates rights or these Terms. You are responsible for your comments and must not misrepresent yourself or post unlawful, offensive, or harmful material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal data through our store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
We may correct errors or inaccuracies on the site at any time without prior notice, including after an order is placed. We are not obligated to update content unless legally required.
SECTION 12 – PROHIBITED USES
You may not use this site or its content for any unlawful, abusive, or harmful purposes. This includes (but is not limited to): violating intellectual property, harassing others, uploading malicious code, phishing, or interfering with security. We reserve the right to terminate use if these rules are broken.
SECTION 13 – WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee uninterrupted, error-free use of the Service. All Services and products are provided “as is” and “as available” without warranties of any kind. To the fullest extent permitted by law, JointsPro and its team shall not be liable for any direct, indirect, incidental, or consequential damages resulting from use of the Service or products.
Important: Our digital and physical products (including plans, ebooks, and courses) are not medical advice or devices and are not intended to diagnose, treat, cure, or prevent any condition. Always consult with a medical professional before starting any new program, especially if pregnant, nursing, or managing a health condition. Use is at your own risk.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless JointsPro, its affiliates, partners, and staff from any claims or expenses arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 16 – TERMINATION
You or we may terminate this agreement at any time. You remain liable for any charges incurred prior to termination. We may also terminate your access to Services if we believe you have violated any Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and JointsPro regarding your use of the Service. Any previous versions or communications are superseded.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of Romania.
SECTION 19 – CHANGES TO TERMS
You can review the latest version of these Terms of Service on this page. We reserve the right to update or modify them at any time. Continued use of our website after changes indicates acceptance.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service? Contact us at:
support@jointspro.com
Updated: 5 Jul 2025